Terms and Conditions

 

Welcome to El Dorato.

By visiting our website or purchasing from us, you agree to the following terms and conditions. These apply to all users, including browsers, customers, merchants, and contributors. Please read them carefully before engaging with our site or services.

By accessing or using any part of the website, you agree to be bound by these Terms & Conditions. If you do not agree, kindly refrain from using our services.

We reserve the right to update or revise these terms at any time. Continued use of the website following changes implies your acceptance of those updates.

1. ELIGIBILITY

To use our site, you must be at least the age of majority in your state or province of residence. If you are underage, you may only access our services with the involvement and permission of a parent or guardian.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our service or website content without express written permission from us.

3. PRODUCT INFORMATION & AVAILABILITY

We strive for accuracy in all product descriptions, pricing, and images displayed on our website. However, screen settings and lighting conditions may affect how products appear on your device.

Our collections are carefully curated and may be available in limited quantities. We reserve the right to modify or discontinue products without notice and shall not be liable for any such modifications.

4. PRICING & PAYMENT

All prices are listed in INR and may change without prior notice. We are not liable for price changes, product unavailability, or discontinuations.

You agree to provide current, complete, and accurate payment and billing information for all purchases made on our website.

5. ORDER ACCEPTANCE & CANCELLATION

Once you place an order, you will receive a confirmation email. However, this does not constitute acceptance. We reserve the right to accept or cancel orders at our discretion, especially in cases of suspected fraud or bulk ordering.

If your order is cancelled, you will be notified and refunded accordingly.

6. RETURNS & EXCHANGES

Please refer to our [Refund & Exchange Policy] for detailed information on returns, eligibility, and timelines. Due to the nature of demi-fine jewelry, we maintain strict hygiene and quality standards.

7. THIRD-PARTY SERVICES & LINKS

Our website may contain links to third-party tools or platforms. We are not responsible for any content, service, or policies of external websites and encourage you to read their terms separately.

8. USER CONTENT & FEEDBACK

Any submissions you send to us—including feedback, suggestions, or creative ideas—may be used by El Dorato without restriction or compensation, unless otherwise agreed upon. We reserve the right to edit or remove inappropriate or offensive content.

9. PERSONAL INFORMATION

Your submission of personal information through our website is governed by our [Privacy Policy]. We are committed to protecting your data and using it only as outlined in that policy.

10. ERRORS, INACCURACIES & OMISSIONS

We may occasionally make errors in product descriptions, pricing, promotions, or availability. We reserve the right to correct any such inaccuracies and update your order accordingly.

11. PROHIBITED USES

You are prohibited from using the site or its content:

For unlawful or fraudulent activities

To violate regulations or intellectual property rights

To spread malware or malicious code

To interfere with the website’s functionality or security

We reserve the right to terminate your use of the service for violating these terms.

12. DISCLAIMER & LIMITATION OF LIABILITY

El Dorato makes no guarantees that your use of the service will be uninterrupted, timely, or error-free. All products and services are provided "as is" and “as available” without warranties of any kind.

El Dorato shall not be held liable for any loss, damage, or injury arising from your use of our website or products.

13. INDEMNIFICATION

You agree to indemnify and hold El Dorato and its affiliates harmless from any claim or demand, including legal fees, made by any third party due to your violation of these Terms.

14. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Jaipur, Rajasthan.

15. CONTACT US

If you have any questions or need assistance regarding these Terms, feel free to reach out:

El Dorato

✉️ Email: eldoratoindia@gmail.com